Privacy policy

Last updated: 30 July 2026

Less (“we”, “us”, “our”) operates the website and online store at letsgoless.com. This policy explains what data we collect when you browse, create an account, or place an order, and how we use it.

For privacy questions, contact us at [email protected].

Information we collect

We collect information you provide and information generated when you use our services.

• Account details — name, email address, phone number, and password (stored securely).
• Order & shipping details — delivery address, billing address, and order history.
• Payment information — processed by our payment providers; we do not store full card numbers on our servers.
• Device & usage data — browser type, pages visited, approximate location, and cookie identifiers as described in our Cookies policy.
• Communications — messages you send via contact forms or email support.

How we use your information

• Fulfil orders, process payments, and provide customer support.
• Create and manage your account, including sign-in and password reset.
• Send order updates and, where you have opted in, marketing about products and offers.
• Improve the storefront, prevent fraud, and keep our services secure.
• Meet legal and tax obligations applicable in India.

Sharing your information

We do not sell your personal information. We share data with trusted processors only as needed for payments, logistics, hosting, analytics (with consent), and when required by law.

Your rights

Subject to applicable law, you may request access, correction, deletion, or restriction of your personal data. Contact us at [email protected].

Security & children

We use industry-standard measures to protect your data. Our store is not directed at children under 18.

Changes

We may update this policy from time to time. The “Last updated” date will change when we do.